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Services for Charter, Scheduled and Cargo airlines
Our broad range of services include:
- Liaison with the local authorities and third party contractors.
- Carrier representation.
- Catering supervision and coordination.
- Supervision of all ramp activities ensuring quality, safety, security, punctuality.
- Supervision & Dispatch of operational messages.
- Filling and monitoring flight plans, C.T.O.T's.
- Crew admin.
- Obtaining Landing & parking permits.
- Representation and coordination during delays, cancellations or diversions on behalf of the carrier towards passengers and crew.
- Handling of crew and passenger welfare as a result of delays, cancellations, diversions and overbookings as per EC regulation 261/2004.
- Supervision of flight information towards passengers and tour operators.
- 24 hour operational support complementing the carrier's main OCC.
- Provision of statistics.
- Full accounts support for any expenses.
- Administration.
- Contract negotiations on behalf of the client.
- Local knowledge information.
- SLOT coordination with local authorities and handling agents.
- Fuel purchase.
- Traffic rights.
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